Terms of Service
These Terms of Service govern access to and use of wqwgarment.com and all clothing sales completed through wqwgarment.com. By accessing wqwgarment.com, creating an account, placing an order, or purchasing any item, the customer agrees to these Terms of Service. Hong Kong Nuoxin Trading Co., Limited may revise these Terms of Service by posting an updated version on wqwgarment.com. Continued use after posting constitutes acceptance. The customer must be of legal age to enter a binding contract. The customer must provide accurate account information and keep login credentials secure. The customer is responsible for all activity under the account. Hong Kong Nuoxin Trading Co., Limited may suspend or terminate accounts for violation of these Terms of Service, fraudulent activity, or unlawful conduct.
Orders and Payment
All orders are offers to purchase. Hong Kong Nuoxin Trading Co., Limited may accept or decline any order. An order is accepted when Hong Kong Nuoxin Trading Co., Limited sends an order confirmation. Product availability, pricing, and descriptions may change before acceptance. If an item is unavailable after acceptance, Hong Kong Nuoxin Trading Co., Limited may cancel the order and issue a refund. The customer must provide accurate shipping and billing information. Hong Kong Nuoxin Trading Co., Limited is not responsible for delays caused by incorrect information supplied by the customer. Prices are stated on wqwgarment.com at checkout. The customer must pay all charges, taxes, and shipping fees shown at checkout. Payment must be completed through an approved payment method. Hong Kong Nuoxin Trading Co., Limited may cancel orders affected by pricing errors, payment failures, or suspected fraud. The customer authorizes Hong Kong Nuoxin Trading Co., Limited to charge the selected payment method for the total order amount. Currency conversion fees, bank fees, and payment provider fees are the customer's responsibility.
Shipping and Delivery
Hong Kong Nuoxin Trading Co., Limited ships clothing to addresses provided at checkout. Delivery timelines are estimates provided by carriers. Hong Kong Nuoxin Trading Co., Limited does not guarantee delivery by a specific date. Risk of loss passes to the customer when the carrier confirms delivery. The customer must inspect all packages upon receipt. The customer must report missing packages to the carrier and Hong Kong Nuoxin Trading Co., Limited promptly. Hong Kong Nuoxin Trading Co., Limited is not liable for carrier delays, customs delays, or events outside its control.
Returns and Refunds
Hong Kong Nuoxin Trading Co., Limited offers a strict 14 days no-reason refund policy. The customer may request a return for any reason within 14 days of receipt. The request must be submitted within 14 days. The customer must contact Hong Kong Nuoxin Trading Co., Limited at [email protected] to obtain return instructions. The customer must return the clothing item in its original condition with original tags attached. Hong Kong Nuoxin Trading Co., Limited may refuse a refund if the item is altered, damaged by the customer, washed, worn, or missing tags. The customer pays return shipping unless the return is due to an error by Hong Kong Nuoxin Trading Co., Limited. After Hong Kong Nuoxin Trading Co., Limited approves the return, refund processing and arrival to the customer's account takes at least 14 days. The refund is issued to the original payment method. Requests submitted after 14 days are not eligible for a no-reason refund. The 14 days return window begins on the date the customer receives the item.
PayPal Refunds
PayPal refunds take at least 14 days from the date Hong Kong Nuoxin Trading Co., Limited approves the refund. Due to local laws, PayPal refunds in some regions may take up to 30 days. The customer must monitor the PayPal account used for the purchase. Hong Kong Nuoxin Trading Co., Limited does not control PayPal processing times. Hong Kong Nuoxin Trading Co., Limited is not responsible for delays caused by PayPal, banks, card issuers, or regional payment rules.
Damaged or Defective Items
Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. The customer must contact Hong Kong Nuoxin Trading Co., Limited at [email protected] within exactly 7 days of receipt. The customer must provide order details and clear photographs of the damage or defect. Hong Kong Nuoxin Trading Co., Limited will review the claim and may request the item's return. Claims submitted after exactly 7 days of receipt are not eligible for replacement or refund. This damaged goods claim period is separate from the 14 days no-reason refund policy.
Intellectual Property and Conduct
All content on wqwgarment.com is owned by Hong Kong Nuoxin Trading Co., Limited or its licensors. Content comprises text, images, graphics, logos, and code. The customer may not copy, modify, distribute, sell, or exploit content without written permission. The customer may not use trademarks, service marks, or trade names of Hong Kong Nuoxin Trading Co., Limited without written permission. The customer may not use wqwgarment.com for unlawful activity. The customer may not interfere with site security, place fraudulent orders, scrape data, upload malicious code, or misrepresent identity. The customer may not submit false claims for refunds or damaged goods. Violation may result in account termination and legal action.
Privacy
Hong Kong Nuoxin Trading Co., Limited collects information needed to process orders, payments, shipping, refunds, and customer support. Hong Kong Nuoxin Trading Co., Limited uses commercially reasonable safeguards for personal information. The customer must review the Privacy Policy on wqwgarment.com for details about data handling. The customer may contact Hong Kong Nuoxin Trading Co., Limited at [email protected] for privacy requests.
Disclaimer and Liability
wqwgarment.com and all clothing are provided on an as available basis. Hong Kong Nuoxin Trading Co., Limited disclaims all warranties to the fullest extent permitted by law. Hong Kong Nuoxin Trading Co., Limited does not warrant that wqwgarment.com will be error-free, secure, or uninterrupted. Product images are for illustration. Actual colors and textures may vary. To the fullest extent permitted by law, Hong Kong Nuoxin Trading Co., Limited is not liable for indirect, incidental, special, consequential, or punitive damages. Hong Kong Nuoxin Trading Co., Limited total liability for any claim is limited to the amount paid for the item giving rise to the claim. This limitation applies to all claims related to wqwgarment.com, clothing, orders, refunds, and these Terms of Service. The customer agrees to indemnify and hold harmless Hong Kong Nuoxin Trading Co., Limited from claims, losses, liabilities, and expenses arising from the customer's breach of these Terms of Service, misuse of wqwgarment.com, or violation of law.
Governing Law
The governing law is Hong Kong law. The courts of Hong Kong have exclusive jurisdiction over disputes arising from these Terms of Service. The customer agrees to submit to the jurisdiction of Hong Kong courts. The customer must contact Hong Kong Nuoxin Trading Co., Limited at [email protected] before filing a legal claim. The parties will attempt to resolve disputes through good faith negotiation. If negotiation fails, the dispute will be resolved in Hong Kong courts under Hong Kong law.
Changes and Contact
Hong Kong Nuoxin Trading Co., Limited may change these Terms of Service at any time. The current version is posted on wqwgarment.com. Continued use of wqwgarment.com after changes are posted means the customer accepts the changes. The customer must stop using wqwgarment.com if the customer does not accept the changes. For questions about these Terms of Service, the customer may contact Hong Kong Nuoxin Trading Co., Limited at [email protected], +852 4737 6428, or RM 540 5/F 143 WAI YIP STREET KWUN TONG KL.